So since I’ve been out of Freshman Training, I have a little trouble deciding what to blog about. As I’ve been coming into my own on the floor (we’ve been out there for about 3 months), one of my new favorite things about Capitol is the clients. I’ve been getting more repeat clients and that is literally one of the best feelings ever. You can ask any stylist; young, old, new, or experienced, and I’m sure they’ll tell you the same thing. To know that someone trusts you completely with something as important as their hair is seriously awesome.
Before I got out on the floor, I felt like I would attract similar clients. People who were all kind of similar to each other. I couldn’t have been more wrong. I get people from all over and I absolutely love it. I knew I’d have fun, but I never realized how much I just really love getting to know people! One of the best moments is seeing your clients face when you ask them how their trip to Montana went and they look at you like, “How in the world did you remember I told you that?” A real key to gaining and keeping clients is to treat them with the respect you’d give one of your best friends. Clients aren’t stupid. They can tell if you’re being fake or are annoyed of them just like someone you meet at a party, grocery store, or walking down the street.
Bottom line is, if you don’t like people and you’re constantly annoyed with clients then you might want to rethink what you’re doing and why you’re doing it. You have the potential to make someone feel 10x better than when they sat down in your chair. You really want to let that opportunity go by? I know I don’t.
Till next time, folks.
-Teresa
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